FAQs

The possibilities are endless. You can design every aspect of your item, show us inspiration photographs or let us guide you in creating something personal and unique to you.

This will depend upon the purity, quantity and current days fix prices. Our fully trained experts will value your items and make an offer to you based on all of the above, We guarantee to pay the best price.

That’s great! We use Royal Mail Special Delivery, which is prepaid; the envelope provided is tamperproof, strong & completely safe and requires a signature upon delivery.

Once we receive your items, a senior valuer will be in contact with our offer. If you accept our offer, your cash will be transferred via BACS within 24 hours, if you are not happy with our offer, we will return your items to you free of charge.

No, it is not essential that your jewellery is hallmarked as our valuer will test its purity to assess it accurately.

Generally, any gemstones will not have a value and can be laborious & costly to remove. If, however, there are any of sentimental value to that you wish to keep, we suggest removing them prior to sending your items to us.